Recover missed calls, book more visitors, follow up on estimates, publish local proof, and see the KPIs that matter.

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Contractor workflows for the revenue leaks that cost booked jobs.

Calls, booking, estimates, reviews, proof, scorecards, AI voice, and CRM context.
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Included in Starter, Growth, Pro

Recover missed calls before they become someone else's job.

CallSpark classifies missed, abandoned, voicemail, and answered-but-unbooked calls so your team can move fast while the customer still cares.

Start with CallSparkSee setup guide
Call recovery detail with linked records, booking audit, and full AI-assisted call log
Phone recovery
Call recovery detailReview caller intent, booking blockers, linked customer records, and follow-up context from one call record.

Best for

Teams that feel this leak every week.

Shops missing calls during peak load

After-hours phone demand

CSRs who need call context before follow-up

The problem it fixes

Phone demand is expensive to create and easy to lose. If nobody knows which calls leaked, the team cannot recover them.

How it works

1

Route or forward calls through a TradeVulcan number.

2

Classify the outcome and store call context for the team.

3

Create recovery opportunities and send approved follow-up from the workspace.

What it connects to

Works around the tools your team already uses.

Availability depends on workspace setup, provider API access, CRM plan, and app configuration.

Twilio voice/SMS rails
ServiceTitan or Housecall Pro when enabled
Vulcan Voice for AI-assisted handoff paths

Outputs and KPIs

What it creates

  • Recovered call records
  • Call outcome labels
  • SMS recovery tasks
  • Transcript and summary context where available

Primary KPIs improved

  • Missed-call recovery rate
  • Text-backs sent
  • Recovered opportunities
  • Booked calls influenced

Setup requirements

  • TradeVulcan phone number or forwarding path
  • Approved recording and consent settings
  • Recovery copy and business-hour rules

Go-live checklist

  • Test call routing
  • Confirm office handoff destination
  • Approve SMS copy
  • Review recovery queue ownership

Security and compliance notes

  • Call recording and SMS behavior should match workspace policy and local consent requirements.
  • Customer phone data stays inside permissioned workspace views.

FAQ

Can CallSpark work after hours?

Yes. CallSpark can classify missed, abandoned, and voicemail calls after hours, then trigger the right follow-up workflow based on your team's rules.

Does CallSpark replace my phone system?

No. It is designed to sit around the phone workflow so leaked calls become visible and recoverable.

Trust and security

Built to support secure, permissioned contractor workflows.

Your team sees clean customer and workflow context. Credentials stay server-side, access follows workspace permissions, and AI or messaging steps use operator-approved rules.

View security approach

Permissioned workspaces

TradeVulcan is built around workspace access, roles, and app-specific views so teams can separate setup, manager, and operator work.

Server-side credential handling

Connector credentials and provider secrets are handled server-side through connector settings and are not shown in normal manager UI.

Consent-aware messaging

SMS, email, AI voice, and review workflows should be configured with opt-in, opt-out, send windows, and human review rules that fit the workspace.

Clean customer context, not connector noise

Managers see the customer, job, workflow, and next step through normalized facts, snapshots, audit history, and sanitized records.