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Analytics / Performance / OperationsActiveIncluded in Pro

One operating view for the whole team

Stop debating the numbers. Start coaching from them.

Vulcan Score normalizes CRM and business data into explainable scorecards, goals, leaderboards, and manager views people can trust.

Keep source facts visibleUse explainable formulasControl team access
Owner scorecardToday’s operating pulse
Synced
Operating trend is improving
Revenue$42.8K
Conversion68%
Avg ticket$1,240
Coaching signalOne moment worth reviewing
Manager view
MR
Maya R.CSR conversion · This week
74%
Goal pace+8%
ConfidenceHigh
Turns connected operating data into one performance view.

Normalize supported CRM, accounting, and TradeVulcan activity into scorecards, leaderboards, goals, and manager-ready signals.

ServiceTitanHousecall ProQuickBooks OnlineTradeVulcanSlackTV Displays

The business already has the data

The leak is not missing numbers. It is missing confidence in them.

Teams stop acting on dashboards when formulas conflict, reports arrive late, source facts are hidden, or nobody can explain why the score changed.

Conflicting reports

CRM dashboards, spreadsheets, accounting reports, and manager math tell different versions of performance.

Stale visibility

The team learns about missed goals at the end of the month instead of seeing pace while action can still matter.

Hidden formulas

A score changes, but managers cannot see the definition, source facts, exclusions, or data-health warning behind it.

Coaching arrives late

Managers spend the meeting assembling reports instead of using the time to coach the next behavior.

What Vulcan Score changes

Scattered reporting becomes one explainable operating view.

Vulcan Score syncs supported facts, normalizes the definitions, calculates snapshots, surfaces data health, and delivers role-based scorecards the team can understand.

The next opportunity is already in motion

Make the Vulcan Score workflow visible, owned, and easier to improve.

Start with Vulcan Score, prove the first workflow, and add the rest of the TradeVulcan stack only where it creates a better customer or operator outcome.

One source of truth. Three steps to trusted performance visibility.

Bring the facts in, make the math explainable, and put the result where action happens.

Vulcan Score separates source facts from calculations and presentation so managers can review confidence before using the numbers operationally.

01

Sync source facts

Bring supported CRM and business data into normalized records.

Jobs, revenue, estimates, calls, departments, people, dates, and accounting context are synced before dashboards calculate.

Live workflow signalSource facts ready
Context
Captured
Rules
Applied
Next step
Source facts ready
CreatesMetric snapshots
Improves visibilityRevenue
02

Calculate snapshots

Apply documented formulas and expose data confidence.

Metric definitions, mappings, exclusions, freshness, and health checks stay visible behind each scorecard snapshot.

Live workflow signalMetrics explainable
Context
Captured
Rules
Applied
Next step
Metrics explainable
CreatesTeam scorecards
Improves visibilityConversion
03

Deliver the view

Show each role the score, pace, goal, and drilldown that matters.

Owner dashboards, manager scorecards, leaderboards, goals, and TV displays make current performance easier to coach.

Live workflow signalTeam view active
Context
Captured
Rules
Applied
Next step
Team view active
CreatesLeaderboards
Improves visibilityAverage ticket

Build the first repeatable win

Give the team a dependable Vulcan Score workflow before demand gets busier.

Start with the leak costing the business today. Keep the current systems, define the controls, and expand only after the first path works.

See the real product

Scorecards, goals, leaderboards, data health, and TV views in one performance workspace.

Review the screens used to understand operating metrics, inspect confidence, compare teams, and put current performance where people can act on it.

Before and after Vulcan Score

Same operating data. A much more trusted way to run the business from it.

Vulcan Score does not hide source limitations behind a pretty dashboard. It creates a reviewable path from connected facts to the number the team sees.

Managers pull raw reports from several systems.

Supported facts are normalized into a shared metric layer.

Spreadsheet formulas live with one person.

Definitions, mappings, exclusions, and confidence are reviewable.

Performance is discussed after the month is over.

Current pace, goals, and team signals stay visible throughout the period.

Leaderboards show a number with no explanation.

Managers can inspect drilldowns, source freshness, and data-health context.

Owner view

Vulcan Score signals

Current context
Signal 1
RevenueTracked with source context
Signal 2
ConversionTracked with source context
Signal 3
Average ticketTracked with source context
Signal 4
Goal paceTracked with source context

What the workflow creates

Metric snapshots
Team scorecards
Leaderboards
TV dashboards

What owners actually get

Not another dashboard. One version of performance worth acting on.

The objective is faster operating review, clearer coaching, shared definitions, visible confidence, and less time rebuilding the same reports every week.

Trusted metric definitions

Give owners and managers one documented explanation of what each KPI includes and excludes.

Current goal pace

See whether teams and departments are ahead, behind, or at risk while there is still time to respond.

Better coaching context

Move from a score to the activity, trend, source, and next behavior a manager can coach.

Shared team visibility

Put role-appropriate scorecards, leaderboards, and TV views where performance stays present.

Built around the systems that already record the work

Keep the CRM. Keep the accounting system. Unify the operating view above them.

Start with the metrics the business already trusts, validate the first sync, and expand the scorecard only after the underlying facts and formulas are approved.

Connected workflow
Vulcan ScoreContext, controls, next action
ServiceTitan
Housecall Pro
QuickBooks Online
TradeVulcan

Scorecards should motivate, not mislead

Performance visibility needs formula governance, data health, and role-based access.

Managers control mappings, metric definitions, benchmark periods, goals, visibility, rewards, and whether the data is healthy enough for operational use.

Connector, department, business-unit, job-type, and employee mapping

Formula definitions, exclusions, benchmark periods, and snapshot history

Data freshness, confidence, reconciliation, and health review

Role-based scorecard, leaderboard, TV display, and reward visibility

Automation with an accountable owner

Move faster with Vulcan Score without giving the workflow unlimited authority.

Configure the customer experience, operator ownership, connector actions, messaging, and review rules around the way your business actually runs.

Vulcan Score FAQ

What operators ask before running meetings and rewards from a scorecard.

Confirm the facts and formulas before the numbers become part of the culture.

Monthly add-on$199
Guided setup$799
Included inPro
Does Vulcan Score calculate directly from live CRM pages?+

No. It syncs source facts first, then calculates explainable snapshots for dashboards and TV displays.

Can we use the scorecards for rewards right away?+

Review data health, formula notes, and manager approval settings before tying KPIs to rewards or contests.

Can Vulcan Score calculate KPIs directly from the CRM at page load?+

No. Vulcan Score syncs CRM data into normalized fact tables first, then calculates explainable KPI snapshots that dashboards and TV displays read.

The next operating decision deserves a trusted number

Give the team one version of performance worth acting on.

Add Vulcan Score to your TradeVulcan stack and turn scattered CRM and business data into explainable scorecards, goals, and coaching signals.

Keep the systems your team knowsGuided launch pathHuman controls stay visible