ANSWER
A better hello. Every time.
Greet callers in your brand’s voice, explain the next step and keep the conversation moving—even when your office is busy.
VULCAN VOICE THE NEXT GENERATION
Your best
first impression.
On every call.
The AI receptionist built for home services. Answers naturally. Captures the details. Helps book the work. And brings in your people when it matters.
First line or backup Your voice. Your rules.
NATIVE VOICE · CONNECTED INTELLIGENCE
TaylorYour AI front deskEXAMPLE
TaylorYour AI front deskEXAMPLE“Absolutely. Tell me a little about the issue, and we’ll find the right next step.”
Powered by ChatGPT Live 1
NATIVE CONVERSATIONChatGPT Live 1CONNECTED AI ENGINEVulcan Intelligence
Explore what’s possible BUILT AROUND YOUR BUSINESS
Your first line.
Your backup plan. Your call.
Keep the people and processes you love. Give them a front desk that can be there when they can’t.
Customer callsVulcan Voice answersBook, capture or transfer
When every new lead deserves your best first impression.
BUILT FOR THE TRADES
HVAC Plumbing Electrical Roofing Garage doors Home services
See the bigger picture beyond the first hello.
See how your answering experience fits into a workspace that keeps the next customer step clear.
REAL PERSONALITY. YOUR BRAND.
Meet your new
favorite team member.
A confident first hello. A calmer conversation. A little more warmth. Choose a voice that feels like your company—then make it your own.
EXAMPLE GREETING · TAYLOR
“Hi there, I’m Taylor, your AI assistant. I’m glad you called. How can I help make your day a little easier?”
A personality to start with. Your business to make it their own.
EXPLORE THE CONTROLS
Interactive illustration, not an audio preview. Save and test your actual voice settings inside agent setup.
THE LATEST GENERATION OF VULCAN VOICENot a phone tree.
Not a phone tree.
A real conversation.
Powered by ChatGPT Live 1, Vulcan Voice brings native AI voice into the moments that matter: listening to a service problem, clarifying the details and guiding a customer forward.
Natural, two-way voice Adjustable tone and delivery Built for back-and-forth
LISTEN. UNDERSTAND. RESPOND.
Caller LIVE 1Your next step
Native voice. Connected to your business.
Conversation engine illustrationTHE INTELLIGENCE BEHIND THE VOICE
A great voice is
just the beginning.
This is the brain.
Meet Vulcan Intelligence—our most advanced AI engine for home services. It connects the conversation to your business knowledge, caller context and approved next steps.
Because answering a phone is one thing. Knowing what to do next is everything.
Explore Vulcan IntelligenceConceptual visualization of the Vulcan Intelligence software engine.
Knows your business
Services, service areas, hours, FAQs and policies—not a generic script.
Connects the next step
Bring approved booking, contact and connected-workflow actions into the conversation.
Works by your rules
Define the handoff, the fallback and the moments your team should step in.
MORE THAN ANSWERING
From “Hello” to
“Here’s what happens next.”
A fully connected answering experience built around the calls home service teams handle every day.
QUALIFY
Get beyond a name and number.
Capture the service need, location, contact details and context your team needs to make the next conversation count.
BOOK
Move from inquiry to next step.
Guide appointment requests through your connected booking workflow, using your service rules and approved availability.
HAND OFF
Know when people matter.
Use configured transfer and escalation paths to connect callers with your team. Keep a human next step in the conversation.
REVIEW
Keep the story, not just the call.
Bring call activity, recordings, transcripts and captured details into view so your team can review what happened and follow up.
IMPROVE
See what your coverage produces.
Explore answer types, call sources, lead capture and booking outcomes. Compare AI and human performance with the data in your workspace.
THE COMMAND CENTER
Don’t just answer more.
See what happens next.
Call activity, outcomes and agent performance in one clear view. See the work your AI is doing—and where your people make the difference.
tradevulcan.com · Vulcan VoicePRODUCT PREVIEW
Outcomes, not just volume
Track booking, lead-capture and call-outcome patterns.
AI vs. human clarity
Drill into answer types and compare the work each team handles.
Call context for your team
Review available recordings, transcripts and captured details before following up.
CALL CONTEXT FOR YOUR PEOPLE
Explore the experience Review the call. Plan the next step.
Give authorized CSRs the captured details and available call history they need to continue the customer conversation.
HEARING IS BELIEVING
Enough about AI.
Let’s hear it work.
You know the calls your office gets. The questions. The interruptions. The customers who need a little extra help. Bring one to the demo.
“My AC stopped cooling.”
Start a service request and explain the problem.
“Can I get an estimate?”
Ask about the next step for a new project.
“I have a few questions first.”
Try a natural back-and-forth, not a perfect script.
A real voice experience, not a prerecorded sales clip.
Checking the demo line…
Meet your next front desk.
Bring a real-world scenario. Play the homeowner. Hear how the conversation unfolds.
Arrange a guided demo
The call button will appear when the line is ready.
Use demo details. No technician is dispatched and no payment is taken.
BETTER TOGETHER
One answers the call.
One connects everything.
Pair Vulcan Voice with Call Spark to bring your AI receptionist, phone system, human team and call intelligence into the same ecosystem.
A real phone workspace
VoIP calling, recordings and transcripts for your people and your business.
Intelligence on every side
Vulcan Intelligence call analysis, sentiment and CSR scorecards.
Recovery that keeps going
Missed-call text-back, AI SMS conversations and connected follow-up.
The KPIs that matter
Bring booking performance and team coaching into your call workflow.
LESS FRICTION. MORE PERSONALITY.
Looks easy.
Because setup should be.
Choose the voice. Teach it your business. Test the conversation. Launch the coverage that works for you.
01
Choose your voice
Pick a personality and make it yours.
02
Add your company
Hours, service area and caller expectations.
03
Build its knowledge
Services, FAQs, policies and next steps.
04
Test and launch
Try your scenarios. Review. Go live.
PART OF THE BIGGER PICTURE
Your conversation.
Your connected business.
Connect AI answering to the tools behind the work. Explore how TradeVulcan brings lead handling, booking, follow-up and business context together with your CRM.
Explore CRM integrationsVulcan VoiceThe customer conversation
Vulcan IntelligenceContext and connected workflows
Your CRM + Call SparkYour team and the next step
MAKE THE RIGHT CALL
Compare the whole
customer experience.
Explore how Vulcan Voice fits alongside the options you’re evaluating—from AI answering to the connected workflow around every call.
VULCAN VOICE / THE FIELD GUIDE
A stronger front desk.
A guide for every step.
26 practical guides for setting up your AI CSR, teaching it your business, choosing first-line or backup coverage, and understanding every call outcome.
GOOD QUESTIONS. CLEAR ANSWERS.
Before you
make the call.
AI answering should feel clear, not complicated. Here’s what to know about coverage, voices, booking and your team.
Talk through your setupWhat is Vulcan Voice?
Vulcan Voice is TradeVulcan’s AI receptionist and phone-answering app for home service businesses. It answers calls, gathers service and contact details, helps qualify leads, supports appointment booking and follows your configured transfer or follow-up paths. It combines native voice conversations with the Vulcan Intelligence AI engine.
Can Vulcan Voice answer every call, or just be my backup?
You choose the role: first-line answering, overflow when your team is busy, after-hours coverage, or a hybrid of AI and human handling. Set your business hours, call-routing rules and escalation paths around the way your office works.
Can I call Vulcan Voice before I buy?
Yes. The demo section on this page checks the dedicated demonstration line’s current availability. When the line is available, tap the number, follow the disclosure and press 1 to begin. Bring a homeowner service request or an estimate question. Use demo details: no technician is dispatched and no payment is taken. You can also arrange a guided demo with TradeVulcan.
What voice model powers Vulcan Voice?
Vulcan Voice uses ChatGPT Live 1 for native voice conversations, backed by TradeVulcan’s Vulcan Intelligence engine for business context and connected workflows. Voice, delivery and conversation settings are managed inside your agent setup.
Can I choose the voice and customize how it speaks?
Yes. Alex, Taylor, Jordan and Casey are four featured voice personalities, with more choices inside setup. Customize your agent’s name, greeting and business information, then adjust controls such as warmth, energy, pacing, talkativeness, formality, empathy and directness. Preview and test the agent before launch.
Can the AI book appointments and work with my CRM?
Vulcan Voice can work through configured booking and connected-business workflows. Your calendar, CRM connection, available actions and business rules determine what can be booked or updated. When a request cannot be completed on the call, the agent can capture the details and follow the next step you have configured. TradeVulcan’s integrations pages explain the connected workflow for your CRM.
Can I keep my existing business phone number?
You can plan coverage around your existing business number using supported forwarding or connected calling routes. Vulcan Voice does not require you to advertise a new number just to explore AI answering. The right forwarding, number setup or Call Spark configuration depends on your current phone provider and desired call flow.
Can my team monitor a live AI call and take over?
Live listening and takeover are not currently available. Your team can review saved call activity, available recordings and transcripts, and use the configured handoff and follow-up paths. Review your call routing with TradeVulcan before relying on it for coverage.
How is Vulcan Voice different from Call Spark?
Vulcan Voice is your conversational AI answering agent. Call Spark is the connected phone and call-intelligence workspace: VoIP calling, recordings, transcripts, CSR scorecards, call analysis, missed-call recovery and AI SMS workflows. Together, they connect the live conversation to the people, reporting and follow-up around it.
What can I see in the Vulcan Voice dashboard?
The dashboard brings call activity, agent information and outcome reporting into one place. Explore AI-answered versus human-answered calls, booking and lead-capture outcomes, call sources, recordings and transcripts. Available reporting depends on the calling data and connected workflows in your workspace.
How does the agent learn my business and handle exceptions?
Add your services, service area, hours, FAQs, policies and approved next steps during setup. Configure when the agent should capture a message, transfer a call or involve your team. Test common requests and difficult conversations before launch, then refine the knowledge and routing as your business changes.
Does this work for HVAC, plumbing, electrical and other trades?
Vulcan Voice is built around home service conversations: repair requests, estimates, service-area questions, appointment needs and customer follow-up. Tailor the agent’s knowledge and workflows to your trade. It is not an emergency service; route immediate danger to the appropriate emergency services rather than relying on AI dispatch.
How do I get started?
Explore the live or guided demo, then choose Vulcan Voice through TradeVulcan’s setup flow. Select a voice, add your company details and knowledge, configure the connected call paths, and test before launch. The pricing page shows current plans and available options without requiring you to guess from a static price on this page.
THE NEXT CALL COULD BE YOUR NEXT CUSTOMER.
Be the business
that answers.
Put Vulcan Voice on the front line. Or make it the backup your team has been waiting for.
First-line, overflow and after-hours coverage. One connected AI receptionist.