AI voice & front office
Bring AI answering into a platform built for the whole contractor customer journey. Vulcan Voice connects the first call to the phone, website and recovery tools your business can grow around.
The TradeVulcan advantage
Choose Vulcan Voice for the workflow—not just another feature on the shortlist.
A customer with a service problem wants a clear next step. Shape Vulcan Voice around the questions your office asks, the jobs you book and the situations that need a human handoff. Give the agent a defined role instead of treating every call like a generic chatbot exchange.
Connect Call Spark for VoIP, recordings, transcripts, CSR scorecards and call recovery. The human team and AI coverage belong in the same operating plan, with a clear view of the conversations and outcomes that need attention.
Add Site Spark for website booking, chat and forms; Proof Pulse for review and completed-job content; and Close Forge for open-estimate follow-up. Build a connected stack that begins before the phone rings and continues after the appointment.
A closer look
Hatch offers AI voice and messaging, customer journeys and CRM-connected workflows. Vulcan Voice is TradeVulcan’s AI receptionist, with complementary apps for calling, websites, proof and performance.
| What you are choosing |  Vulcan VoiceThe TradeVulcan approach | HatchProduct focus |
|---|---|---|
| AI conversation products | Vulcan Voice plus complementary TradeVulcan apps | Hatch AI voice, messaging and customer journeys |
| Voice role | Reception, qualification, booking workflows and handoffs | AI call answering and booking workflows |
| Phone-team operations | Add Call Spark calling, CSR scorecards and recovery | Hatch Command Center and conversation workflows |
| Website and reputation growth | Add Web Spark, Site Spark and Proof Pulse | Hatch products and CRM integrations |
An AI receptionist with a bigger team behind it.
Set the voice, business instructions, service areas and call-handling workflow around your operation. See handled calls and customer context from your TradeVulcan workspace.
Map your services, service areas, business hours, booking process and escalation destinations.
Use Vulcan Voice for first-line answering, overflow or after-hours coverage alongside your people.
Connect Call Spark for phone analytics and recovery, Site Spark for website leads, and Proof Pulse for the work you complete.
The bigger buying decision
A homeowner does not care which system owns the call, the text or the form. They care about getting their problem understood and knowing what happens next. For the contractor, that means voice and messaging decisions should fit a clear operating workflow, not just a collection of campaigns.
Vulcan Voice gives you an AI receptionist you can place where the team needs help. TradeVulcan then gives you places to improve the surrounding experience: the website that starts the conversation, the phone workflow that supports your CSRs, the estimates that need another touch and the completed jobs that should become proof. Compare Hatch with that entire workflow in mind.
Better together
Every next step does not need another disconnected vendor. Build around Vulcan Voice with the TradeVulcan apps that solve your next problem.
Your next move
Map the calls, text conversations and open estimates you need to handle. Build the voice role and the supporting apps around that journey.
Show us the tools, handoffs and customer moments you want to improve.
Walk through Vulcan Voice using the needs of your business, not a generic tour.
Choose the scope, connections and rollout steps that fit your operation.
Questions before the switch
The details that matter when you put Vulcan Voice on your shortlist.
Hatch combines AI voice, messaging and customer-journey automation. Vulcan Voice is the AI receptionist in TradeVulcan’s app ecosystem, giving contractors a path into phone operations, website conversion, proof publishing and performance management alongside voice.
Yes. Set the coverage strategy around your business hours and team. Use the agent when your office is closed, when people are already on calls or as the first point of contact.
Call Spark is the companion for missed-call text-back, call recovery and Vulcan Intelligence-powered SMS handling. Pair it with Vulcan Voice for a front-office plan that covers both spoken and written conversations.
Close Forge is TradeVulcan’s estimate-recovery app. Add it around the voice and calling workflow when open estimates are the next revenue opportunity you want to work.
Make the next move count
See Vulcan Voice around the way your business actually works. Bring your current setup. Leave with a better plan.
See my AI front-office plan