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TradeVulcanSERVICETITAN + TRADEVULCAN
Connect the customer, the campaign, the conversation and the job. TradeVulcan gives ServiceTitan teams a coordinated way to capture demand, coach the front office, recover revenue and grow without replacing their core system.
KEEP YOUR CRM. MULTIPLY ITS VALUE.
ServiceTitan brings residential and commercial service operations together through customer management, scheduling, dispatching, estimates and business reporting. TradeVulcan adds a growth and intelligence layer that helps the marketing team, CSRs and managers work toward the same booked-job outcome.
A call count does not tell the manager whether the team won the work. Combine Call Spark booking-rate visibility, CSR scorecards and AI call analysis with the ServiceTitan customer and job context behind the conversation.
Use Lead Forge to bring source, spend and lead activity into the same discussion as estimates, booked work and revenue. Make campaign decisions from the customer journey, not from a dashboard that stops at the first form fill.
Customer, location, business-unit and service context can support booking, follow-up, proof and scorecards. Connect once, map deliberately and build a more useful stack around the parts of the operation you want to improve.
BEFORE THE JOB. AFTER THE JOB. EVERY OPPORTUNITY BETWEEN.
Your CRM holds the operating context. TradeVulcan puts the website, phones, marketing and follow-up around the customer’s next move.
Build the service pages, local presence and first impression that bring the right customers to your business.
Give each visitor and caller a useful next step, with service context and a clear route to your team.
Keep source, response and follow-up visible. Work the inquiry and the estimate instead of losing either in a handoff.
Turn completed work into customer trust and the operating numbers into the next management decision.
ServiceTitan stays at the center of the operating plan. TradeVulcan strengthens the journey around it.
SERVICETITAN + THE TRADEVULCAN ECOSYSTEM
Use your customer and operating context across a broader set of growth workflows. Start with the app that solves the first problem, then connect the next one.
Answer & bookAnswer inbound calls, gather the service need and move the customer toward a booking. Use AI on the front line, after hours or when your CSRs are already on the phone.
Shape AI reception around your ServiceTitan tenant, service needs and booking workflow. Keep qualification and human handoffs aligned with the front office.
A better first response, useful call notes and a clear handoff.
Call & recoverCombine VoIP calling with recordings, transcripts, sentiment analysis and CSR scorecards. Recover missed calls with automated text-back and continue the conversation with Vulcan Intelligence-powered SMS.
Bring customer context and booking actions alongside VoIP, transcripts and CSR scorecards so the phone team can work and managers can coach.
Booking-rate visibility, better CSR coaching and missed-call recovery.
Capture & convertPut guided online booking, AI webchat and smart forms on your website. Collect the service details and customer information your team needs while the visitor is ready to act.
Map website service requests into your ServiceTitan booking process, including the business-unit and job-type decisions that make intake useful.
Better-qualified inquiries and a shorter path from web lead to booking.
Acquire & respondBring paid-search, social and partner leads into a working pipeline. Connect campaign management, speed to lead and source reporting so the office and marketing team can work from the same opportunity.
Connect the source-side lead story to matched ServiceTitan estimates, jobs and revenue for a clearer view of campaign outcomes.
A clearer view of spend, CPL, booked work, CPA and ROAS.
Follow up & closeBuild SMS and email follow-up around open estimates and customer conversations. Give the team a repeatable recovery process instead of hoping someone remembers the next touch.
Use ServiceTitan estimate and customer context to build organized follow-up around open work and keep status changes in view.
Timely follow-up, organized recovery activity and another chance to win the job.
Build trustConnect review requests, job photos and review-to-job matching. Create branded proof and publish it to your website and connected channels, putting the story behind the service in front of your next customer.
Make completed ServiceTitan jobs the starting point for reviews, local proof and branded creative that supports the next buying decision.
A useful proof library, more consistent review outreach and stronger service pages.
Measure & coachBring contractor KPIs, targets, benchmarks and team scorecards into the management conversation. Go from a performance gap to a coaching priority, not another spreadsheet to rebuild.
Turn ServiceTitan operating facts into department and team scorecards, targets, benchmarks and a more useful management rhythm.
Clearer targets, role-based scorecards and AI-assisted management insights.
Build & growDirect a specialized AI website team through your service pages, locations and conversion paths. Add Site Spark and Proof Pulse so the site becomes a working customer-acquisition channel.
Build the service pages, location architecture and booking journeys that fit your ServiceTitan operation, then connect Site Spark and Proof Pulse.
A website planned around relevant inquiries, booking and trust.
Get found locallyBring local-search visibility, service-area context and Google Business Profile management into the same growth discussion. Use the gaps you find to prioritize pages, proof and local marketing.
Bring location and service-area priorities into your local visibility plan so profile work and website content support the markets your team serves.
A clearer local growth plan for the places you want to win.
Understand & actAsk questions about connected information, enrich customer and property context, create reports and direct work across your apps and plugins. Keep the insight close to the action your team needs to take.
Use the connected operating context to ask about customers, performance and opportunities, then direct the next action across your apps and plugins.
Better-informed lead response, useful reports and a reviewable next action.
MAKE YOUR EXISTING DEMAND WORK HARDER
A lower cost per booked job can start with what happens after the click. Improve the response, the booking conversation and the follow-up before buying another lead.
Planning example. Change the inputs to model your business.
Current cost per booked job$14335 modeled bookings
At your target booking rate$10050 modeled bookings
Ad spend ÷ booked jobs = cost per booked job
Build my lead-to-job planUse Lead Forge, Call Spark, Site Spark and Close Forge to work the conversion points behind the model.PUT THE CONNECTION TO WORK
Look at the source in Lead Forge and the conversations in Call Spark. Review response speed, booking behavior and the next action on the lead before deciding that the answer is simply a larger advertising budget.
Use Vulcan Voice for overflow or after-hours answering while your dispatchers and technicians stay in their ServiceTitan workflow. Site Spark gives website visitors a guided booking path rather than another message waiting for the office.
Vulcan Score turns operating data into targets and team scorecards. Use Vulcan Intelligence to explore the gap, then connect the relevant calling, website or recovery workflow to the improvement you choose.
YOUR CONNECTION. YOUR STARTING POINT.
Connect your ServiceTitan account, map the business units and service workflows, and put the first TradeVulcan app to work. Keep the operating structure your team already knows.
See my ServiceTitan growth stackAlready a customer? Open CRM connectionsStart with calls, website leads, open estimates or the numbers your team needs to manage.
Connect the records, service details, handoffs and owners that make the workflow useful.
Review the first workflow with your team, then add the next TradeVulcan app around the next opportunity.
YOUR CRM. YOUR NEXT MOVE.
Explore the workflows that turn customer context into a better next step.
TradeVulcan connects ServiceTitan customer, job, estimate and booking context to its contractor apps. The connection gives AI reception, website booking, follow-up, proof and reporting a shared operating foundation while your team continues running jobs in ServiceTitan.
Yes. Vulcan Voice handles the AI phone conversation and Site Spark provides guided website booking, chat and forms. Map the services, business units, job types and handoffs around your ServiceTitan workflow during setup.
They put recordings, transcripts, sentiment and AI analysis beside booking performance. Managers can coach from the actual conversations behind the numbers instead of relying on a call total or an occasional call review.
Lead Forge brings campaign and lead-source context into a pipeline that can be matched with ServiceTitan customers, estimates and jobs. Use that view to discuss spend, booking, acquisition cost and revenue together.
Close Forge organizes the follow-up around open estimates and customer context. Build a repeatable communication workflow, review replies and keep the next action visible as the estimate moves toward a decision.
Yes. Vulcan Score uses operating facts to support contractor KPIs, targets and role-based scorecards. Map the departments and people around your management structure so the numbers are useful to the team reviewing them.
Yes. Keep ServiceTitan as the operational home for the jobs. TradeVulcan strengthens the website, phone, lead-control, follow-up, proof and management workflows around that system.
YOUR NEXT CHAPTER STARTS WITH A BETTER CONNECTION
Bring your CRM, your customer journey and the first problem you want to solve. Leave with a connected plan.
See my ServiceTitan growth stack