Vulcan Score Guides

Vulcan Score

TV / Broadcast displays for Vulcan Score

Create Vulcan Score TV displays, choose slide sequences, lock filters, hide revenue when needed, and use TV mode for team visibility.

What TV / Broadcast is for

TV / Broadcast turns Vulcan Score into a live team display. Use it on shop TVs, office screens, install bullpen displays, CSR walls, and leadership monitors to keep scoreboards, contests, rewards, and performance visible.

Create a display

TV Broadcast setup page showing existing TV displays and the Create display form with name, slides, theme, filters, sequence, and hide revenue settings. — Create TV displays from the TV / Broadcast tab, then lock filters and privacy settings for the screen's audience.

Open Vulcan Score and choose TV / Broadcast.
Name the display using a location or purpose, such as Shop TV, CSR Wall, Install Bullpen, or Manager Overview.
Select the slide sequence. Default slides are a good starting point.
Choose the visual theme. Dark themes are usually best for wall displays.
Set stale-after timing so the screen shows when data is old.
Decide whether TV filtering is allowed. Lock filters for public team displays.
Choose date range, Business Unit, people group, and slide sequence defaults.
Use Hide revenue if the display is public or customer-facing.
Create the display and open the preview link.

Recommended displays by team

Display	Best slides	Notes
Shop TV	Company overview, leaderboard, contests, rewards	Use for morning huddle and team energy.
CSR Wall	CSR / Dispatch, booking, abandoned calls, source performance	Use only when call facts are available.
Install Bullpen	Install scorecards, install goals, contests	Use install-specific filters and hide unrelated service metrics.
Manager Screen	Command-style overview, Business Unit performance, goals	Revenue can remain visible if access is appropriate.

Common slide types

Vulcan Score TV company overview slide showing completed revenue, completed jobs, average ticket, close rate, and top performers. — Company overview slides are useful for huddles because they show the operating pulse without requiring anyone to log in.

Company overview: completed revenue, jobs, average ticket, close rate, and top performers.
Leaderboard podium: top performers with a high-energy podium layout.
Scorecards: individual or team cards with rank, value, jobs, average ticket, and close rate.
Business Unit board: department or trade performance with revenue, jobs, average ticket, and zero-ticket control.
Contest leaderboard: active competition standings and reward context.
Prize center: rewards available and point leaders.

Vulcan Score TV leaderboard podium slide with gold, silver, and bronze performers plus lower-ranked team rows. — Leaderboard podium slides are built for public team energy, not deep analysis. Use them to reinforce what the team is chasing.

Vulcan Score TV technician scorecard slide showing top performer card, individual scorecards, jobs, average ticket, and close rate. — Scorecard slides make individual performance easy to scan from across the room.

Vulcan Score TV department performance slide with Business Unit board and average ticket by ZIP heat map. — Department performance slides are useful when leaders want the team to see where performance varies by department or service area.

Vulcan Score TV contest leaderboard showing an active revenue leader contest, prize context, and ranked technicians. — Contest slides should use KPIs that are source-safe and easy for the team to understand.

Vulcan Score TV prize center showing rewards, point costs, and technician point leaders. — Prize Center slides turn points and rewards into visible team motivation.

Privacy and safety

Use Hide revenue for public or broad team displays when compensation, margin, or revenue should not be exposed.
Lock filters for TVs that anyone can access.
Rotate display tokens if a link was shared too widely.
Deactivate old displays that are no longer used.

Operating rhythm

TV mode works best when managers explain what the screen means. Pair displays with a daily huddle, weekly scoreboard review, and active contests or recognition. A TV without a coaching habit becomes decoration. A TV with the right operating rhythm becomes the scoreboard for the business.