Use Vulcan Intelligence Coach

Use the persistent Coach rail, Ask Coach chat, evidence chips, and rule-ranked recommendations to decide what to coach next.

Vulcan Score command center with revenue capture and performance metrics — Command center: See where revenue is being captured, where it is slipping, and which teams need attention. Sanitized demo workspace.

What Vulcan Intelligence does

Vulcan Intelligence is the coaching layer inside Vulcan Score. It reads the current KPI state, benchmarks, Data Health, CRM setup, QuickBooks signals, call facts, and scoreboards, then ranks the next actions a manager should consider.

The Coach is designed to sound like a helpful operating partner: practical, friendly, evidence-aware, and focused on what to do next.

Vulcan Intelligence side drawer showing a top coaching recommendation, evidence chips, recommended actions, and Ask Coach anything input. — The Coach rail keeps guidance available without forcing managers away from the Command view.

Where Coach appears

Floating Coach orb: opens the persistent side rail from Vulcan Score pages.
Coach tab: shows the full Vulcan Intelligence operating center, setup radar, saved intelligence, and advanced workflows.
Recommendation buttons: appear on KPI cards or panels when Vulcan Intelligence has something specific to explain or apply.
Ask Coach chat: lets managers ask questions about KPIs, jobs, invoices, P&L, gross margin, calls, benchmarks, goals, and campaigns.

What to ask Coach

What would you coach first today?
Which invoices or jobs should I inspect?
Why is revenue leaking?
What should I do about gross margin?
How should I set up QuickBooks Classes?
Is this KPI safe for rewards?
Which department is hiding the problem?

Ask Coach anything chat interface with suggested prompts for coaching, invoices, revenue leakage, gross margin, and QuickBooks Classes. — Ask Coach can turn KPI evidence into a plain-English coaching plan, then reference the live data brief when needed.

How Coach ranks actions

Coach looks for impact, confidence, actionability, source readiness, and view relevance. A visible revenue leak with strong evidence will usually outrank a setup warning. A low-confidence data setup issue will rise when the data is too messy to make department coaching safe.

Evidence in Coach responses

Coach responses may include evidence chips, mini KPI cards, tables, and Vulcan Intelligence cards. Evidence can include counts, dollar values, percentages, source status, benchmark values, and sanitized drilldown rows. Coach should not expose raw connector payloads, raw CRM JSON, secrets, or full phone numbers.

What Coach can help with

Area	Coach can explain	Best next action
Revenue leaks	Unconverted jobs, missed potential, low-ticket patterns, and top departments.	Open Command evidence and inspect the exception queue.
Benchmarks	Targets that may be too easy, too aggressive, or unsafe for contests.	Open KPI Profile Studio and tune the target.
QuickBooks	Gross margin, net profit, P&L quality, Classes, and department profitability.	Review P&L readiness and accounting setup.
CSR / Dispatch	Booking rate, abandoned calls, source performance, and agent attribution when call facts are available.	Open CSR / Dispatch or Data Health.
Data trust	Partial data, stale syncs, missing facts, mapping confidence, and reward safety.	Open Data Health or the relevant setup guide.

Coach safety labels

Good for coaching: the signal is useful for manager review and coaching.
Directional: use it to guide inspection, but do not treat it as precise department accountability.
Review before contests: verify source and target quality before gamifying.
Review before rewards: verify the KPI, formula, mapping, and source confidence before tying it to rewards.

Manual saved intelligence

The Coach tab may still include saved AI cards and advanced generation workflows. Those are archives and manager-reviewed workflows. The live Coach brief is the primary operating brain.