Vulcan Score setup guide

KPI scorecards, TV dashboards, leaderboards, goals, and performance rewards for home-service teams.

Overview

Turn ServiceTitan and Housecall Pro data into company scorecards, technician scorecards, CSR/call center scorecards, sales dashboards, install dashboards, TV displays, rotating scoreboards, goals, competitions, and employee rewards.

Core features

Precompute explainable KPI snapshots from normalized CRM facts
Show TV-friendly command centers and technician leaderboards
Track goals, competitions, rewards, and manager-approved incentive ledgers

Setup checklist

Connect ServiceTitan or Housecall Pro
Deploy Vulcan Score to one connector instance
Run the first sync and review data confidence before using scorecards operationally

Compatible connectors

This app can use: SERVICETITAN, HOUSECALLPRO.

Launch notes

After setup, monitor the app dashboard for deployment status, recent activity, skipped work, and customer records that need human review.