Permissioned workspaces
TradeVulcan is built around workspace access, roles, and app-specific views so teams can separate setup, manager, and operator work.
Setup guides
Use these public guides to prepare apps, connectors, messaging, proof publishing, AI controls, and go-live checks for supported workspaces.
Library snapshot
Choose the first workflow, confirm workspace access, and understand how apps connect around your CRM.
Launch CallSpark, Site Spark, Close Forge, Proof Pulse, Map Forge, Vulcan Voice, and Vulcan Score.
Prepare supported CRMs and tools for app-specific mapping, health checks, and go-live review.
Review test calls, widget installs, message templates, proof publishing, and manager views before launch.
Use support articles to troubleshoot syncs, sends, proof queues, and workflow performance after launch.
Review consent, opt-out language, AI controls, credential handling, and privacy-sensitive publishing choices.
19 articles found, shown newest to oldest
A complete business-owner guide to setting up, running, editing, and improving Close Forge estimate follow-up workflows.
Call intelligence routing and outcome-aware SMS recovery for missed and unconverted calls.
Set up ServiceTitan or Housecall Pro so Vulcan Score can separate service, sales, install, trades, locations, callbacks, and source-data confidence.
Use CSR / Dispatch Department View for call-to-booking intelligence, call funnels, agent scorecards, source performance, and abandoned-call coaching.
Use Data Health to understand sync status, source readiness, KPI trust, partial data, stale data, and why a number is or is not safe to coach.
Use practical starting ranges for HVAC, plumbing, electrical, roofing, drain and sewer, install, sales, CSR, and owner-level KPIs.
Use KPI Profile Studio to choose a department profile, tune targets, accept Vulcan Intelligence recommendations, and protect contests and rewards.
Auto-responds to Angi and aggregator leads, then guides them toward booking.
Run Vulcan Score as a daily and weekly operating system for owners, GMs, service managers, sales managers, installers, CSRs, and teams.
The local reputation and proof engine built for home-service companies.
Use QuickBooks Online Classes to separate Service, Sales, Install, trades, and locations so gross margin and net profit can be reviewed by department.
Connect QuickBooks Online for gross margin, net profit, P&L coaching, class tracking, and department profitability guidance in Vulcan Score.
Set up ServiceTitan Business Units and Job Types so Vulcan Score can separate Service, Sales, Install, trades, and locations for better coaching.
Website booking widget and AI webchat for service scheduling.
Use the persistent Coach rail, Ask Coach chat, evidence chips, and rule-ranked recommendations to decide what to coach next.
Read the Command Center, understand the KPI ribbon, inspect missed revenue, review Business Unit performance, and use evidence before coaching.
Evidence-backed customer, property, system, and opportunity context for home-service teams.
Launch Vulcan Score from first deployment through CRM sync, KPI profile setup, Data Health review, QuickBooks connection, and first manager operating rhythm.
AI voice customer service rep for inbound calls, handoffs, and outbound follow-up calls.
Trust and security
The docs focus on customer-safe setup, connector access, go-live checks, messaging controls, and support paths for approved workspaces.
View security approachTradeVulcan is built around workspace access, roles, and app-specific views so teams can separate setup, manager, and operator work.
Connector credentials and provider secrets are handled server-side through connector settings and are not shown in normal manager UI.
SMS, email, AI voice, and review workflows should be configured with opt-in, opt-out, send windows, and human review rules that fit the workspace.
Managers see the customer, job, workflow, and next step through normalized facts, snapshots, audit history, and sanitized records.